Google withholds lots of data for their own data-mining purposes. The stated level of click frauds is definitely questionable from our own experience. Don’t forget to check your own click logs and adjust your account promptly or Google and their affiliates are wasting your budget.
Their customer service representative often replies with a very long answer, but use default or template responses. Many times, the answers does not even make any sense or irrelevant to the original issues. They always blame the problems on the clients. They believe their back-end system is the most accurate and should be obeyed at all times. With this kind of quality, I strongly there is a demand for a more human and better ad service.
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