{"id":55,"date":"2005-12-14T19:28:00","date_gmt":"2005-12-14T19:28:00","guid":{"rendered":"http:\/\/blog.trungson.com\/?p=55"},"modified":"2005-12-14T19:28:00","modified_gmt":"2005-12-14T19:28:00","slug":"crm-process-customer-life-cycle","status":"publish","type":"post","link":"http:\/\/blog.trungson.com\/?p=55","title":{"rendered":"CRM Process &#8211; Customer Life Cycle"},"content":{"rendered":"<p>1) Acquire (Direct Marketing)<br \/>\n2) Enhance (Cross-sell, Up-sell)<br \/>\n3) Retain (Proactive Service)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1) Acquire (Direct Marketing) 2) Enhance (Cross-sell, Up-sell) 3) Retain (Proactive Service)<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/blog.trungson.com\/index.php?rest_route=\/wp\/v2\/posts\/55"}],"collection":[{"href":"http:\/\/blog.trungson.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.trungson.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.trungson.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.trungson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=55"}],"version-history":[{"count":0,"href":"http:\/\/blog.trungson.com\/index.php?rest_route=\/wp\/v2\/posts\/55\/revisions"}],"wp:attachment":[{"href":"http:\/\/blog.trungson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=55"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.trungson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=55"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.trungson.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}